Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don’t: Traditional rewards aren’t always as effective as we think. Listen for illuminating stories — and maybe, a way forward.
“There’s a mismatch between what science knows and what business doesn’t. Here’s what science knows. One, those 20th century awards, those motivators we think are the natural part of business, do work but only in surprisingly narrow band of circumstances. Two, those if-then rewards often destory creativity. Three, the secret to high performance isn’t rewards and punishments, but that unseen intrinsic drive. The drive to do things for their own sake. The drive to do things because they matter. And here is the best part. Here is the best part. We already know this. The science confirms what we know in our hearts. So if we repair this mismatch between what science knows and what business does,. If we bring our motivation, notions of motivation into the 21st century. If we get past this lazy, dangerous idealogy of carrots and sticks, we can strengthen our businesses, we can solve a lot of those candle problems, and maybe, maybe, maybe, we can change the world. I rest my case.”
-Dan Pink: Author of a trio of provocative, bestselling books on the changing world of work.
Quote taken from “Dan Pink on the Surprising Science of Motivation”